The energy assistance programs administered by the Department of Human Services are going through some major changes. Previously assistance for low income families was available after they were in 'shut-off' status. Now, funds will be available before the power is turned off. Energy assistance funds will not be available until November 1st. If you are behind on your heating bill contact the utility to discuss options, seek other types of assistance that may help with rent or food, freeing funds to pay your utility bills, and practice safe habits if you are using space heaters, generators, or other devices.